Top Four Questions Before Hiring a Roofing Contractor in Orlando

Is the roofing company reputable?

Finding a reputable Orlando roofing contractor can be challenging as many companies come and go. Your first step is to find out how long the roofing company has been in business in the Orlando area. You can do this by searching the Florida business records. You may want to be cautious of newer companies with limited reviews or not locally established ones.

In addition, be sure to check reliable reviews from qualified third-party websites such as Google Reviews, Yelp, etc. You are looking for a pattern of positive reviews. That pattern helps to solidify the company as being reputable. Keep in mind that finding a review or two that may not have been satisfied is not uncommon. But be sure that unsatisfied clients are at a minimum and that there is a pattern of positive reviews. You can always discuss a negative review with the company to understand better what happened and how the situation was handled.

Is the roofing company insured and licensed?

Roofing contractors should be licensed/certified and carry insurance. Do not hesitate to ask and verify this information, as it is important. If a company's license has been revoked, there is probably a good reason and something you need to be aware of before hiring. An active license indicates that the company is in good business standing with the state. While this may not mean that the company will do a great job, it is a step that should be verified.

Insurance helps protect your home and property if something goes wrong while your roof is being repaired or replaced. The roofing contractor's insurance would take care of any issues caused by the roofing contractor. Otherwise, you and your insurance company may be stuck with the bill. Paying a deductible and paying higher homeowners' insurance may ensue.

Will the contractor provide a written estimate?

It is a good idea to be sure you have a written estimate of the work being completed. You must protect yourself from last-minute changes added to the project's cost. This prevents you from getting a low estimate only to discover that the roofing contractor needs more money for hidden costs and repairs.

How is their customer service?

Do they pick up the phone when you call or return your call promptly after leaving a message? Customer service is very important before, during, and after the job. Should you have any questions or problems, you would like their customer service to engage in your needs quickly. Your roofing project is a major expense. You want a company that understands your concerns and answers your questions satisfactorily.